Why Should You Treat Employees Like Your Best Customers?

In a competitive market, customer loyalty is everything. Keep your customers coming back for more and encourage them to become loyal brand advocates, and profitable growth is a given.

The same is true of employee loyalty. Your staff is on the frontline, serving customers, or they’re supporting customer experience behind the scenes. They represent your brand and bring it to life. And their personal experience of your brand follows the same journey as your customer’s.

So let’s see how you can improve that experience at every moment of truth, from hiring on wards. Because if you do, you’ll have happy, engaged employees – which means they’ll be more productive, efficient and loyal, and they’ll become your best brand advocates.

Introducing the Chief Restructuring Officer (CRO)

Anyone who has been involved in the turnaround of a business will appreciate the magnitude of the project facing management.  Expert advice and depth of experience are essential in managing a successful restructure, which can often take many months, or even years to execute.

Things An Intern Looks For In An Employer

Jessica Holmes is undertaking an internship at Employment Innovations. She shares her top five points that interns look for:

What Steps Can Be Taken To Better Protect Confidential Information?

Develop written confidentiality policies and procedures: Every business/organization should have a written confidentiality policy (typically in its employee handbook) describing both the type of information considered confidential and the procedures employees must follow for protecting confidential information. At the very least, we recommend employers adopt the following procedures for protecting confidential information: